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Empower Your Tenants with our Tenant Portal
Give tenants control over their rental experience. Our user-friendly portal allows tenants to pay rent, submit maintenance requests, and access important documents 24/7. Happy tenants mean fewer headaches for you and higher retention rates.
Streamline Tenant Questions
Eliminate repetitive inquiries by providing tenants with instant access to crucial property information. Easily share utility contacts, gate codes, and local services through the portal. Save time, reduce communication overhead, and empower your tenants with the information they need.
Frequently Asked Questions
How do tenants access their portal?
How do tenants access their portal?
Once tenants are added to a lease they receive an email invitation with a link to set up their account. Once set up, they can access the portal through our website
What features are available in the tenant portal?
What features are available in the tenant portal?
The portal includes rent payment, maintenance requests, document access, and viewing important property information. We are constantly improving features and will be adding more soon!
Can tenants pay rent through the portal?
Can tenants pay rent through the portal?
Yes, tenants can easily pay rent through the portal using various payment methods including credit card, ACH, Venmo, Cash App, Zelle, Cash or check. As a landlord, you designate which payment methods you want to accept.
Can tenants submit maintenance requests through the portal?
Can tenants submit maintenance requests through the portal?
Absolutely! Tenants can submit, track, and update maintenance requests directly through the portal
Is the tenant portal mobile-friendly?
Is the tenant portal mobile-friendly?
Yes, our tenant portal is fully responsive and works seamlessly on smartphones and tablets.
Can tenants view their lease agreement in the portal?
Can tenants view their lease agreement in the portal?
Yes, tenants can access and review their lease agreement and other important documents at any time through the portal.
Is it possible for tenants to communicate with landlords through the portal?
Is it possible for tenants to communicate with landlords through the portal?
Not yet, but we plan to implement communication features in the future.
Can tenants set up automatic rent payments?
Can tenants set up automatic rent payments?
Yes, tenants can easily set up recurring automatic payments for their rent.
Are tenants notified of upcoming rent due dates?
Are tenants notified of upcoming rent due dates?
Yes, the system sends automatic reminders to tenants via email before rent is due.
How can tenants view their payment history?
How can tenants view their payment history?
Tenants can access a comprehensive payment history log in their portal, showing all past transactions.
Can multiple tenants in the same unit have separate portal accounts?
Can multiple tenants in the same unit have separate portal accounts?
Yes, each tenant can have their own individual portal account for the same rental unit.
Is it possible for tenants to update their contact information through the portal?
Is it possible for tenants to update their contact information through the portal?
Yes, tenants can easily update their contact information in their portal settings.
How do tenants access important property information (like utility contacts)?
How do tenants access important property information (like utility contacts)?
All important property information is stored in an easily accessible section of the tenant portal.
Can tenants download or print documents from the portal?
Can tenants download or print documents from the portal?
Yes, tenants can view, download, and print documents stored in their portal.
How are maintenance request updates communicated to tenants?
How are maintenance request updates communicated to tenants?
Tenants receive notifications via email for any updates to their maintenance requests.